Last Updated: March 9, 2026
Welcome to Prestige Shops. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our services.
Acceptance of Terms
By accessing, browsing, or using our website, creating an account, or making a purchase, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and our Privacy Policy. These Terms apply to all visitors, users, customers, and others who access or use our services.
If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.
Company Information
Prestige Shops is operated by:
- Company Name: Prestige Shops LLC
- Address: 841 Chestnut Ridge Rd, Spring Valley, New York 10977
- Phone: (845) 356-3319
- Email: support@prestigeshops.shop
- Business Registration: Licensed to operate in New York State
Eligibility and Account Registration
Age Requirements: You must be at least 18 years old to use our services or make purchases. By using our website, you represent and warrant that you meet this age requirement.
Account Security: When creating an account, you must provide accurate, complete, and current information. You are responsible for safeguarding your password and all activities under your account. You must immediately notify us of any unauthorized use of your account.
Account Termination: We reserve the right to terminate or suspend accounts that violate these Terms or engage in fraudulent, abusive, or illegal activities.
Product Information and Availability
Product Accuracy: We strive to provide accurate product descriptions, specifications, pricing, and images. However, we do not warrant that product information is complete, reliable, current, or error-free. Product colors may vary due to monitor settings and photographic lighting.
Product Authenticity: All products sold are authentic and sourced from authorized dealers, manufacturers, or verified suppliers. We provide authenticity guarantees and certificates where applicable.
Availability: All products are subject to availability and may be discontinued without notice. We reserve the right to limit quantities per customer and refuse service at our discretion.
Product Modifications: We reserve the right to modify or discontinue products without prior notice. Specifications and features may change due to manufacturer updates.
Pricing and Payment Terms
Pricing: All prices are listed in U.S. dollars and are subject to change without notice. Prices do not include applicable taxes, duties, or shipping costs unless otherwise stated. We reserve the right to correct pricing errors and cancel orders placed with incorrect pricing.
Payment Methods: We accept major credit cards, PayPal, and other payment methods as displayed during checkout. Payment must be received and processed before order fulfillment.
Payment Security: We use industry-standard encryption and security measures to protect payment information. We do not store complete credit card information on our servers.
Order Confirmation: Orders are not binding until we send email confirmation. We reserve the right to refuse or cancel any order for any reason, including suspected fraud, product availability, or errors in product information.
Shipping and Delivery
Shipping Methods: We offer various shipping options with different costs and delivery timeframes. Shipping costs and estimated delivery times are provided during checkout and may vary by location, product size, and shipping method selected.
Delivery Timeframes: Estimated delivery times begin after order processing and shipment. Delivery times are estimates only and may be affected by weather, carrier delays, or other circumstances beyond our control.
International Shipping: For international orders, customers are responsible for customs duties, taxes, and import fees. Delivery times may vary due to customs processing.
Risk of Loss: Risk of loss and title for products pass to you upon delivery to the shipping address you provide.
Returns and Exchanges
Return Policy: We offer returns within 30 days of purchase for eligible items. Items must be in original condition, unworn, with original tags and packaging. Custom or personalized items are not returnable.
Return Process: To initiate a return, contact our customer service team for a return authorization. Customers are responsible for return shipping costs unless the item was defective or incorrectly sent.
Refunds: Refunds are processed to the original payment method within 5-10 business days after we receive and inspect returned items. Original shipping costs are not refundable unless the return is due to our error.
Exchanges: We offer exchanges for different sizes or colors when available. Exchange requests must be made within the return period.
User Conduct and Prohibited Uses
You agree not to use our website or services to:
- Violate any applicable laws, regulations, or third-party rights
- Engage in fraudulent, deceptive, or misleading activities
- Upload or transmit malicious code, viruses, or harmful content
- Attempt to gain unauthorized access to our systems or other users' accounts
- Interfere with or disrupt our website or services
- Use our website for commercial purposes without authorization
- Harvest or collect user information without consent
- Impersonate others or provide false information
Intellectual Property Rights
Our Content: All website content, including text, graphics, logos, images, videos, software, and design elements, is owned by Prestige Shops or our licensors and is protected by copyright, trademark, and other intellectual property laws.
Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works without written permission.
Trademarks: "Prestige Shops" and our logos are trademarks of our company. Third-party trademarks are the property of their respective owners.
User Content: By submitting reviews, comments, or other content, you grant us a non-exclusive, royalty-free license to use, reproduce, and display such content for business purposes.
Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
By using our services, you consent to our data practices as described in our Privacy Policy, including the collection, processing, and storage of your information as necessary to provide our services.
We comply with applicable data protection laws, including GDPR for European users and CCPA for California residents.
Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY LAW, OUR WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
- WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE
- WARRANTIES REGARDING THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH THE WEBSITE
- WARRANTIES THAT DEFECTS WILL BE CORRECTED
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, PRESTIGE SHOPS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
- YOUR USE OR INABILITY TO USE OUR SERVICES
- ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR PERSONAL INFORMATION
- ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR WEBSITE
- ANY BUGS, VIRUSES, OR OTHER HARMFUL CODE THAT MAY BE TRANSMITTED THROUGH OUR WEBSITE
- ANY ERRORS OR OMISSIONS IN CONTENT OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF ANY CONTENT
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE MONTHS PRECEDING THE CLAIM.
Indemnification
You agree to defend, indemnify, and hold harmless Prestige Shops and its officers, directors, employees, contractors, agents, and suppliers from and against any claims, damages, costs, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to your use of our website, violation of these Terms, or infringement of any rights of another party.
Third-Party Links and Services
Our website may contain links to third-party websites, advertisements, or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit or use.
Force Majeure
We shall not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, labor disputes, government actions, pandemics, or failures of third-party service providers.
Governing Law and Dispute Resolution
Governing Law: These Terms shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions.
Jurisdiction: Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Spring Valley, New York, and the parties consent to the jurisdiction of such courts.
Dispute Resolution: We encourage resolving disputes through our customer service team first. For disputes that cannot be resolved informally, both parties agree to binding arbitration under the rules of the American Arbitration Association.
Google Ads and Business Policy Compliance
Prestige Shops maintains strict compliance with Google Ads policies and Google Business policies, including:
- Accurate Business Information: All business details, contact information, and operating hours are accurate and up-to-date
- Truthful Advertising: All product descriptions, pricing, and promotional content are accurate and not misleading
- Transparent Pricing: All costs, fees, and terms are clearly disclosed before purchase
- Customer Service: We provide responsive customer support and honor all stated policies
- Secure Transactions: We maintain secure payment processing and protect customer data
- Quality Products: All products meet described specifications and quality standards
Modifications to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes by email or prominent website notice at least 30 days before the effective date.
Your continued use of our website after any changes constitutes acceptance of the new Terms. If you disagree with any changes, you must discontinue use of our services.
Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect. Invalid provisions will be modified to the minimum extent necessary to make them valid and enforceable.
Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and Prestige Shops regarding your use of our website and services.
Contact Information
If you have any questions about these Terms, please contact us:
- Email: support@prestigeshops.shop
- Phone: (845) 356-3319
- Address: 841 Chestnut Ridge Rd, Spring Valley, New York 10977
- Business Hours: Monday-Friday 9:00 AM - 8:00 PM EST
We are committed to addressing your questions and concerns promptly and professionally.